Facilitation Service Agreement

This is visa and immigration facilitation service agreement published on the company’s website at:

The applicant must carefully study the text of this agreement and in the event that the applicant does not agree with any terms and conditions, he may refuse to pay and use the company’s services.

When paying for the visa facilitation it is a confirmation of acceptance of this agreement by the applicant specified as below;

• Under the terms of this agreement, the company is obliged to provide the services specified in the invoice issued by the company, and the customer is obliged to pay for these services in accordance with the amount specified in the invoice.
• The customer accepts the offer by prepayment of the company’s services in respect of which the offer agreement is concluded. Acceptance by the customer of this agreement means that he fully agrees with all the provisions of this agreement.
• Carrying out the acceptance of the offer in the manner specified in the agreement, the Customer warrants that he/she is acquainted, agrees, fully and unconditionally accepts all the terms of the Agreement in the form in which they are stated.
• Use personal data and other confidential information about the customer only for the provision of the services, do not transfer or show to third parties, the company’s documentation and information about the Customer. We do not keep the passport of the applicant under any circumstances.
• To give oral and written consultations on additional questions of the Client.
• The scope and timing of the preparation of the facilitation, as well as the form of facilitation, are determined on a case-by-case basis by the company independently.
• Unilaterally determine the value of any services provided and change the terms of this agreement.
• Independently determine the form and method of providing the services, taking into account the requirements of legislation, technical capabilities and specific terms of the agreement taking into account the wishes of the applicant.
• Use the services of any individuals and legal entities for the purpose of qualitative and timely fulfillment of obligations under the agreement. At its discretion, determine the composition of professionals involved in the services provided, as well as at their discretion to distribute the work between them.
• To refuse the client in the provision of services in case of non-payment (incomplete payment) for services within the terms established by the agreement, if the application for services is not provided in time.
• Receive from the applicant any information necessary to fulfill its obligations under the agreement. In the event of failure to provide or incomplete / incorrect provision of information by the applicant, the company has the right to suspend the performance of all obligations under the agreement before providing the requested information.
• Timely and fully pay the company the cost of the visa and immigration facilitation services provided in the manner and within the time and amount specified in the website.
• Provide the company with all documents, information and data necessary to fulfill its obligations under this agreement.

• Do not disclose confidential information and other data provided by the company in connection with the implementation of this agreement.
• Require the company to provide information on the organization and provision of proper provision of visa and immigration facilitation services under the agreement.
• Require proper and timely provision of services by the company.
• The cost of the services under the agreement is determined by the company in accordance with the Fees posted on the site separate services are negotiated with the company’s employees. All rates are in PKR.
• Payment for the services under this agreement is made on the basis of a 100% prepayment and in the manner prescribed by this agreement.
• The customer is solely responsible for the correctness of payments made by him. The moment of payment is the receipt of funds to the company’s current account.
• The company reserves the right to change the facilitation fee tariffs at its discretion.
• Tariffs are indicated for standard services. In the case where additional provision of the services is required, the cost may be increased accordingly.
• Payment for the provision of services for the registration and maintenance of companies is charged in advance and subsequently annually.
• The fee for the services provided by the company is non-refundable and does not include tariffs of banks and other organizations involved in the provision of services.
• In the event that the customer provides incomplete, unreliable or inconsistent information that has affected the result of providing the visa and immigration facilitation services to the client, the company reserves the right not to return to the applicant the payment made for this service.
• The parties are responsible for the failure or improper performance of their obligations.
• The company is responsible for the facilitation services when the applicant fulfills the established terms of use of this agreement.
• The company is not liable for the applicant’s failure to receive the services, and the payment made is not refundable and other services are not transferred in the following cases:
• The e-mail address specified by the applicant at the time of the provision of the service is not available.
• The client cannot receive paid services because of technical or other problems that have arisen.
• This facilitation agreement is a service contract that does not require a signature for acceptance. The service is considered to be delivered satisfactorily and completely, unless the applicant makes a claim within two days of receiving the service.
• Claims of the applicant on the services provided are accepted by the company for consideration by e-mail within 2 working days from the moment of occurrence of the disputable situation.
• The Company and the applicant, taking into account the peculiarities of the provided service, shall undertake in the event of disputes and disagreements related to the provision of services, try to resolve the dispute peacefully or apply pre-trial settlement of the dispute.
• Questions arising from the interpretation and application of this Agreement and not settled, the parties shall make all reasonable efforts to settle by negotiation any disputes arising from this agreement in connection with it, or with its violation, dissolution or validity.
• The parties are exempted from liability for full or partial non-fulfillment of the obligations of the agreement if the failure to fulfill the obligations resulted from acts of force majeure, namely: flood, fire, strike, earthquake, war, actions of public authorities or other circumstances beyond the control of the Parties.

• A party that cannot fulfill obligations under the agreement must timely, but no later than 10 calendar days after the occurrence of force majeure circumstances, inform the other party in writing.
• The parties acknowledge that the insolvency of the Parties is not a force majeure circumstance.
• This agreement is concluded when the payment is transferred to the company’s account.
• The applicant enters into the facilitation agreement voluntarily and fully acquainted with the terms of the offer, fully understands the subject of the offer and conditions of the offer agreement, fully understands the meaning and consequences of their actions with respect to the conclusion and execution of the offer agreement.
• The applicant has all the rights and powers necessary to conclude and execute the facilitation agreement.
• The Customer has the right at any time to unilaterally withdraw from the Company’s Services. In the event of a unilateral refusal of the Customer from the Company’s services, the payment made is not refundable.

Company business name: Express Visa Facilitation